Please note; below is a compilation of frequently asked questions (FAQ) potential volunteers and members have regarding volunteer driving and Lifestyles Helping Hands Seniors Association (LHHSA). However we at LHHSA understand that this list is not conclusive. So if you have a question for which is an answer is not present below – email us!! firstname.lastname@example.org.
Unfortunately, no; as LHHSA is a member’s only organization; you will need to qualify, apply and pay for membership before we can begin booking rides or provide you with service provider referrals. (Standard applications are usually processed within two or three days after receipt of your application and payment) Thereafter, you need to provide us with a minimum of 2 days (48 hours) notice of your appointment before we can assign a driver.
Please see General Information under the Membership TAB.
If you have needs and don’t know where to go, give us a call anyway. We’ll do our best to connect you with the appropriate agencies.
We accept cash, personal cheque and credit cards. There will be a surcharge of $3.00 when using credit cards as a method of payment.
If a person can volunteer as little as 2 hours – Monday to Sunday between 8-10, it would help us get one senior to an appointment!
I work from 8-5, Monday-Friday and it appears as this is when most volunteer rides are always needed. Is there any other way I can volunteer my time?
Yes, we need help on weekends for rides, help to assess elders, telephone answering, office support for administration and fundraising help. You could help us as a volunteer at a Casino or become a LHHSA Board Member.
As per the Insurance Bureau of Canada (http://www.ibc.ca/en/) Volunteer drivers are not required to have additional insurance coverage beyond the legal requirement of liability which is $200K. The recommended liability coverage is $1 Million dollars.
Does the volunteer driver have to notify/inform their insurance agent that they are acting as a volunteer driver using their own vehicle?
Again as per the Insurance Bureau of Canada, most drivers do not need to notify their insurance company. Most drivers are classified as “pleasure driving” (O1 rating) and as long as the volunteer driver’s driving in one year does not exceed 16,000 kms; then they do not need to notify their insurance agent. As well, should a volunteer driver exceed 16,000 kms a year, then they should notify the insurance agent, so that they can be reclassified to a different level (O2); this may affect the driver’s premium.
If a volunteer driver is being compensated for mileage in excess of $0.53 cents per km or if the volunteer driver is being compensated for their waiting time; then the volunteer driver falls into a category of compensation beyond what is allowed as a “volunteer” and thus would need an SEF 6A endorsement on their personal insurance policy.
Drive Happiness, an assisted transportation service for seniors with reduced mobility. We help our seniors with their groceries, accompany them to appointments and lend a friendly ear while driving. If you enjoy chatting with seniors and driving, we have the perfect volunteer opportunity for you. Our drivers make their own schedule and select where they will drive. We offer a small reimbursement to go towards gas and vehicle wear and tear.
Want to know more? Check out https://www.drivehappiness.ca/